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Ahmed Farghal
AI Agent Developer | Headless Automation

Professional Summary

MBA-qualified automation expert specializing in AI agent development and headless business automation for SMEs. I transform strategic business needs—such as brand building, lead automation, and process optimization—into autonomous, API-driven systems that scale efficiently and increase revenue.

Core strength in leveraging Claude API (advanced Skills/Tools integration) and n8n to design self-maintaining workflows that connect marketing, sales, and operations into a unified automation ecosystem.

I build custom AI agents using multi-step reasoning, data retrieval, and real-time decision systems—delivering full-stack agent deployment for embedded lead qualification and Q&A automation that actually works in production environments.

What Makes Me Different

Bilingual Advantage: I serve both Malaysian businesses and Middle Eastern markets fluently in English and Arabic, understanding the unique challenges each market faces.

Implementation-First Approach: While others teach theory, I build actual working systems. Every solution I recommend has been battle-tested in real business environments.

Transparent Process: I document my work publicly, sharing both successes and failures. You're not just getting a service - you're getting a partner who learns and grows with you.

ROI-Focused Solutions: Every AI automation I implement is designed with one goal: measurable business impact. If it doesn't improve your metrics, it doesn't ship.

Core Competencies

I. AI Agent Development & LLM Engineering
Custom AI agent design using Claude API, multi-step reasoning, data retrieval, and real-time decision systems. Full-stack agent deployment for embedded lead qualification and Q&A automation. Proficient with ChatGPT, Gemini, and Generative AI tools like Midjourney and Dreamina.
II. Headless Automation & Integration
Expert in n8n, API orchestration, and workflow automation. Advanced integration across CRMs, WhatsApp Business API, and internal systems. Experience with Make.com, webhook configuration, and data synchronization.
III. Strategic Business Foundations
Marketing strategy, brand development, process optimization, sales funnel design, and technical sales enablement.
IV. Data & Systems
Airtable (relational database design), WhatsApp Business API, Telegram bot automation, Google Workspace, and workflow optimization.

Mission & Vision

Mission: To bridge the AI implementation gap for Malaysian and Middle Eastern businesses by providing practical, ROI-focused automation solutions that actually work.

Vision: A business landscape where AI isn't just a buzzword, but a fundamental tool that levels the playing field - allowing small businesses to compete with enterprise-level efficiency and intelligence.

Values: Transparency, practical implementation, continuous learning, and genuine business impact over flashy demos.

Education

Master of Business Administration (MBA)
Universiti Geomatika | 2025

Bachelor's Degree in Business Administration
City University | 2023

Impact & Results

85% Stockout Reduction
RM3.2K Monthly Cost Savings
65% Faster Lead Response
RM50K+ First Month Sales

Why Choose Me

Real Experience: Not just theory - I've built and deployed actual AI systems that are running in businesses today, saving hours of manual work and increasing revenue.

Local Market Understanding: I understand the unique challenges of Malaysian businesses - from regulatory requirements to local customer behavior patterns.

Arabic Market Access: Fluent Arabic capabilities open doors to Middle Eastern opportunities, giving you access to a massive, underserved market.

Ongoing Support: This isn't a one-and-done service. I provide continuous optimization, updates, and strategic guidance as your business grows.

Proven ROI: My clients typically see 200%+ efficiency improvements within the first 3 months of implementation.

Ready to Automate Your Business?

Let's discuss how AI can transform your operations and scale your business to the next level. No fluff, just practical solutions that deliver results.